Reference

How ying77 keeps your account and payment details safe

Your privacy is central to how we operate. We collect only what we need to verify your account, process deposits through DANA, OVO, GoPay and QRIS, and manage…

End-to-end account encryptionDANA, OVO, GoPay, QRIS safe deposit flowThird-party data access strictly limited
ying77 How ying77 keeps your account and payment details safe
REACH OUR TEAM

Contact us about your privacy

Your rights over your data are your right. Reach our support team to request a copy of what we hold, ask us to correct errors, or…

Privacy Email Contact our dedicated privacy team at privacy@ying77.
Live Chat Support Open the chat widget in your account lobby or on this site.
Account Settings Log into your ying77 account, go to Settings > Privacy & Security to review…
DATA SECURITY INSIDE

How we protect your information on ying77

Every password is hashed before storage. Payment details stay encrypted during transit and at rest. We log every login, withdrawal request and account change so you can spot unauthorised access.

Password & Encryption

Your password is hashed and salted before we store it. All connections to ying77 use SSL encryption so your data is unreadable in transit.

Two-Factor Withdrawal

Before any withdrawal clears, we send a verification code to your phone or email. You must enter it to confirm the payout, blocking unauthorised requests.

Login Activity Logs

View every login, device and location tied to your account in your Security dashboard. Spot suspicious activity and notify us immediately.

Third-Party Limits

Payment processors and game studios see only what's needed to serve you. We sign strict data-sharing agreements and audit access quarterly.

Data Deletion Rights

Request removal of non-essential data (preferences, contact history) anytime via your Privacy Settings. We honour deletion within 30 days unless retention is mandated.

Privacy Officer Contact

Our Privacy Officer oversees all data handling and responds to concerns at [email protected]. Escalate any breach suspicion directly there.

Your privacy questions answered

Players in Denpasar and across Indonesia regularly ask about data retention, how payment details are stored, and what happens if they close their account. Below are the answers we hear most often.

We retain your data for six months after closure to handle disputes and comply with local law. Personal identifiers (name, email) are then deleted unless you request earlier removal. Transaction records may be kept longer where local law permits for fraud investigation and account reconciliation.

We store a masked reference to your payment method (last four digits only) to show you on your wallet and withdrawal history. Full DANA, OVO, GoPay and QRIS credentials are tokenised by the payment processor and never stored in plain text on our servers.

Yes. Log into your account, go to Settings > Privacy & Security and select 'Download My Data'. You'll receive a file with your profile, deposits, withdrawals, game history and consent records within five business days.

No. We do not sell your personal information. We share data only with payment processors, game studios and fraud-prevention services to run your account. All sharing is covered by signed confidentiality agreements.

Close your account via Settings > Account Management > Close Account, then email [email protected] to request data deletion. We remove non-essential records within 30 days. Legal and fraud-investigation data may be retained where local law requires.

Contact our Privacy Officer immediately at [email protected] with details of the concern. We investigate all reports within 48 hours and notify you of findings and remedial steps within ten business days.

Session cookies are required to keep you logged in. Analytics cookies track how you navigate the lobby so we can improve performance. Advertising cookies are optional; you can disable them in Settings > Privacy > Cookie Consent and still play without interruption.